Support Technician 1
Do you have a passion for Linux? Do you have a drive to provide excellent client service?
UROHOSTING is seeking top candidates in their technical support department to assist clients on the front line. Our Tier 1 Support Technicians are the first point of contact to address client issues. Technicians must ensure that each client is provided a "WOW" experience and that they are satisfied with their service.
What Will We Do?
- Assist clients over the phone, email or chat
- Walk clients through set up of products
- Troubleshoot technical issues
- Gain in depth technical knowledge to assist clients
- Meet quality and performance standards
Do You Have What It Takes?
- Experience with Linux
- Strong listening and customer service skills
- Web hosting knowledge or have your own website
- Experience with HTML, PHP, MySQL
- Experience setting up FTP and Email clients
- Attention to detail
Benefits include:
- Full health/vision/dental for entire family.
- 3% of salary contributed to 401(k) plus up to 1% of salary matching.
- Opportunities for profit sharing, bonuses, and ownership.
- Generous time-off (3 weeks vacation, 5 weeks after 3 years!)
Laid-back atmosphere.
- Free drinks and twice-weekly lunches.
- Free web hosting!
- And more!
- Apply Now!
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